1. Introduction
ATI - Agence Toulouse Immobilier ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website boi356-agence.com or use our real estate services.
Data Controller: AGENCE TOULOUSE IMMOBILIER (ATI), SARL unipersonnelle, 32 Route de Blagnac, 31200 Toulouse, France. SIREN: 802 514 224
2. Information We Collect
We may collect information about you in various ways:
Personal Data:
- Name and surname
- Email address
- Phone number
- Postal address
- Property preferences and search criteria
- Financial information (for property transactions)
Automatically Collected Data:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our real estate services (buying, selling, renting)
- To respond to your inquiries and requests
- To send you property listings matching your criteria
- To process transactions and contracts
- To comply with legal obligations
- To improve our website and services
- To send marketing communications (with your consent)
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contract: Processing necessary for the performance of our real estate services
- Legal Obligation: Processing required by law (anti-money laundering, tax regulations)
- Legitimate Interest: Processing for our business interests while respecting your rights
- Consent: Processing based on your explicit consent (marketing communications)
5. Data Sharing
We may share your information with:
- Notaries and legal professionals (for property transactions)
- Financial institutions (mortgage applications)
- Property owners or potential buyers/tenants
- Service providers (IT, marketing, with appropriate safeguards)
- Government authorities (when legally required)
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data for:
- Client files: 10 years after the end of the business relationship
- Transaction documents: As required by law (typically 10 years)
- Marketing data: Until you withdraw consent
- Website analytics: 13 months
7. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at: contact@boi356-agence.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for data transmission
- Secure storage systems
- Access controls and authentication
- Regular security assessments
9. International Transfers
Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place.
10. Contact Us
For any questions about this Privacy Policy or our data practices:
ATI - Agence Toulouse Immobilier
32 Route de Blagnac
31200 Toulouse, France
Email: contact@boi356-agence.com
You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.